Who it is for
Certified pharmacy technicians preparing for the PTCB Certified Specialty Pharmacy Technician (CSPT) exam, including technicians working in specialty pharmacy.
What you will learn
- By the end of this course, learners will be able to:
- Explain the CSPT exam framework at a high level and organize study by competency area, workflow type, and high-yield technician task category.
- Master the high-yield concepts, terminology, documentation rules, safety principles, and workflow logic commonly tested in specialty pharmacy operations.
- Apply concepts in realistic, exam-style specialty pharmacy scenarios involving prescription intake, processing, benefits investigation, prior authorization support, fulfillment, shipping, patient support, quality, compliance, and escalation.
- Solve technician-level calculation, timing, quantity, supply, and workflow-logic tasks accurately when applicable, showing steps and verifying reasonableness.
- Distinguish common distractors, misconceptions, sequencing errors, documentation omissions, and scope-of-practice boundary errors frequently tested on specialty pharmacy certification questions.
- Use a consistent problem-solving framework: identify the task -> extract key facts -> select the governing rule, policy, or workflow principle -> execute the correct technician action -> verify accuracy, safety, documentation, and scope appropriateness.
- Build retrieval-ready memory using concise tables, checklists, process maps, and spaced review summaries.






